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Administration Overview

As a ClaryNext administrator, you manage users, configure the platform, and ensure organizational success. This guide introduces administrative capabilities.

Administrator Roles

System Administrator

Full platform control:

  • User management
  • Organization configuration
  • Marketplace settings
  • AI configuration
  • All administrative functions

Organization Administrator

Organization-level control:

  • Manage organization users
  • Configure organization settings
  • Access organization analytics
  • Manage organization content

Team Administrator

Team-level control:

  • Manage team members
  • Assign activities
  • View team progress
  • Limited configuration

Accessing Administration

Admin Panel

Admin Dashboard

  1. Log in with admin account
  2. Click Admin in navigation
  3. Access administrative features

Admin Features

The admin dashboard provides:

  • Users — User management
  • Organizations — Org configuration
  • Content — Activity management
  • Marketplace — Commerce settings
  • AI — AI configuration
  • Analytics — Platform insights
  • Settings — System settings

What Administrators Can Do

User Management

  • Create and manage user accounts
  • Assign roles and permissions
  • Reset passwords
  • Enable/disable accounts
  • View user activity

Organization Setup

  • Create organizations
  • Configure organization settings
  • Manage organization hierarchy
  • Set organization branding
  • Assign organization admins

Content Management

  • Review submitted activities
  • Approve marketplace listings
  • Feature content
  • Remove policy violations
  • Manage categories and tags

Marketplace Administration

  • Configure pricing rules
  • Manage vendor accounts
  • Review refund requests
  • Set featured products
  • Configure payment settings

AI Configuration

  • Configure AI prompts
  • Manage AI examples
  • Set up knowledge base
  • Monitor AI usage
  • Adjust AI settings

Analytics & Reporting

  • View platform analytics
  • Generate usage reports
  • Monitor health metrics
  • Track growth indicators
  • Export data

Administrative Best Practices

Security

  • Use strong passwords
  • Enable two-factor auth
  • Limit admin access
  • Audit admin actions
  • Regular access reviews

User Management

  • Onboard users systematically
  • Clear role definitions
  • Regular permission reviews
  • Quick issue resolution
  • Clear communication

Content Quality

  • Clear content guidelines
  • Consistent review process
  • Fair enforcement
  • Quality standards
  • Regular audits

Platform Health

  • Monitor performance
  • Regular maintenance
  • User feedback review
  • Proactive improvements
  • Documentation updates

Getting Help

Admin Support

  • Priority support access
  • Dedicated admin resources
  • Technical assistance
  • Best practice guidance

Training Resources

  • Admin documentation
  • Training sessions
  • Community forums
  • Office hours

Next Steps